This Privacy Policy describes how LayersLink ("we", "us", or "our") collects, uses, and protects your personal information when you visit our website at layerslink.com or use any of our services.
1. Information We Collect
Information you provide
When you contact us, request a quote, or sign up for our services, we may collect:
- Name and contact details (email, phone, company)
- Project information you choose to share with us
- Payment and billing information for paid services
- Any other information you voluntarily submit through forms
Information collected automatically
When you visit our website, we automatically collect:
- IP address, browser type, and operating system
- Pages visited, time spent, and referring URLs
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Respond to your enquiries and send quotes
- Process payments and deliver projects
- Send service updates, newsletters, and marketing emails (you can opt out at any time)
- Detect, prevent, and address fraud or abuse
- Comply with legal obligations
3. Cookies and Tracking
We use cookies and similar technologies for:
- Essential cookies: required for the site to function
- Analytics cookies: to understand how visitors use the site
- Google reCAPTCHA: to protect our forms from spam and abuse (subject to Google's Privacy Policy)
You can disable cookies in your browser settings. Some site features may not work properly if cookies are disabled.
4. Data Sharing
We do not sell your personal data. We may share your information with:
- Service providers who help us operate (hosting, payment processing, email delivery, analytics)
- Legal authorities when required by law, court order, or to protect our rights
- Business transfers in the event of a merger, acquisition, or sale
5. Data Security
We implement industry-standard security measures including encryption in transit (TLS/SSL), secure servers, access controls, and regular security audits. No method of transmission over the internet is 100% secure, but we work hard to protect your data.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Request deletion of your data ("right to be forgotten")
- Object to or restrict our processing
- Withdraw consent at any time
- Lodge a complaint with a data protection authority
To exercise any of these rights, email hello@layerslink.com.
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can delete it.
9. International Transfers
LayersLink operates from Egypt. If you access our services from outside Egypt, your information may be transferred to, stored, and processed in Egypt or other countries where our service providers operate.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects when changes were made. Continued use of the site after changes means you accept the updated policy.
11. Contact Us
For privacy-related questions, contact us at:
- Email: hello@layerslink.com
- Phone: +20 106 862 1579
- Address: Egypt